Amazon Hit From All Sides as Crisis Highlights Growing Power

Amazon has boosted its global workforce to nearly one million and dealt with protests over warehouse safety and reported deaths of several employees.

By Agence France-Presse | Updated: 17 May 2020 15:29 IST

Amazon's market value has hovered near record levels around $1.2 trillion dollars

Highlights

Amazon has pledged to spend at least $4 billion in the current quarter
Amazon's AWS unit is also a key element during the crisis
Amazon has faced employee walkouts at several facilities

As Amazon becomes an increasingly important lifeline in the pandemic crisis, it is being hit with a wave of criticism from activists, politicians and others who question the tech giant's growing influence. Amazon has become the most scrutinised company during the health emergency.

It has boosted its global workforce to nearly one million and dealt with protests over warehouse safety and reported deaths of several employees.

But Amazon has also pledged to spend at least $4 billion in the current quarter -- its entire expected operating profit -- on coronavirus mitigation efforts, including relief contributions and funding research.
Amazon's AWS cloud computing unit, which powers big portions of the internet, is also a key element during the crisis with more people and companies working online.

[Sponsored] Samsung Galaxy S24: The Ultimate Camera Phone With Smarter On-Device AI

Amazon's market value has hovered near record levels around $1.2 trillion dollars as it reported rising revenues and lower profits in the past quarter.

"Its sheer size justifies the scrutiny," said Dania Rajendra of the activist group Athena, a coalition which is focused specifically on Amazon's corporate activity and treatment of workers.

Athena activists fret that Amazon, which also controls one of the major streaming television services, infiltrates so many aspects of people's lives.

Amazon Says Coronavirus Expenses Hit Q1 Earnings, Q2 May Be Worse

Rankling many activists, the rise in Amazon's shares has boosted the wealth of founder and chief executive Jeff Bezos to over $140 billion even as the global economy has been battered by the virus outbreak.

Amazon has faced employee walkouts at several facilities over safety and hazard pay and has been accused of firing people for speaking out against the company.

"It's a minority going on strike but the sentiment represents thousand if not hundreds of thousands," said Steve Smith of the California Labor Federation.

Amazon Says Biggest Impact of COVID-19 on Its Business Has Been in India

While Amazon has boosted base pay to $15 an hour, above the minimum wage required, and added bonuses during the pandemic, activists say it's insufficient, especially in high-cost states like California.
"This company can afford to make these jobs middle class jobs, good jobs," Smith said.

Tensions in Washington
The tensions have spilled over into the US capital Washington and elsewhere. US lawmakers leading antitrust investigations asked Bezos to respond to reports that the company improperly used data from third-party sellers to launch its own products, which the company has denied.

New York state Attorney General Letitia James called Amazon "disgraceful" for firing a warehouse employee who led a worker protest over safety. Amazon said the employee refused to quarantine after testing positive for COVID-19.

Amazon Says Executive Will Be Available to Testify Over Seller Data

In a statement to AFP, Amazon defended its actions on workplace safety, social distancing and noted that it is implementing its own employee testing program.

The company also disputed claims it was stifling employee speech.

Spokeswoman Lisa Levandowski said the employees in question were dismissed "not for talking publicly about working conditions or safety, but rather, for repeatedly violating internal policies."
Levandowski added that Amazon already provides what many unions have been seeking, including a high base wage, health benefits and career opportunities.

Jeff Bezos Expected to Become World’s First Trillionaire by 2026

"She said the company seeks "a great employment experience" along with offering "a world-class customer experience (while) respecting rights to choose a union."

Alternatives?
Analyst Patrick Moorhead of Moor Insights & Strategy said Amazon is getting heightened scrutiny because of its growing global influence and because of the wast wealth of Bezos.

Moorhead said Amazon also brought on some of its woes with its highly public search for a second headquarters which highlighted tax breaks for the tech giant.

But Moorhead said Amazon is "not profiting" from the coronavirus crisis, and should be credited for some 150 measures taken including the pooling of high-performance computing for researchers.

"If you think about the alternative of shutting down Amazon, so many people wouldn't get the supplies that they need. You'd have a tremendous number of people unemployed," he said.

Which is the bestselling Vivo smartphone in India? Why has Vivo not been making premium phones? We interviewed Vivo's director of brand strategy Nipun Marya to find out, and to talk about the company's strategy in India going forward. We discussed this on Orbital, our weekly technology podcast, which you can subscribe to via Apple Podcasts or RSS, download the episode, or just hit the play button below.

Comments

For the latest tech news and reviews, follow Gadgets 360 on X, Facebook, WhatsApp, Threads and Google News. For the latest videos on gadgets and tech, subscribe to our YouTube channel. If you want to know everything about top influencers, follow our in-house Who'sThat360 on Instagram and YouTube.