Hitachi 466 L Frost Free Double Door 3 Star Refrigerator (RB500PND6) User Reviews and Ratings

I purchased a Hitachi 466 litre Double door refrigerator few years back from Croma at Secundrabad, I was given assurance from Croma team that they would get all issues fixed within 24-48 hours. My fridge brokedown almost 25 days back on 17th June 2023, I registered a complaint with ticket number 23061908366 and I am still waiting for Hitachi team to fix the fridge (10th July 2023). Hitachi India Customer service number (+91-7567884848) is not functional and entire team is inefficient in resolving customer issues. I am shocked to see Hitachi selling products by providing such service. I had to go to Croma store multiple times seeking help, but they all are equally hopeless and helpless. I managed to get the number of Hitachi service manager (MR Sarvanan - Mob - 8886952626), he is one of the most inefficient and irresponsible customer service in-charge I ever dealt with, I have been talking to him for almost 3 weeks, He does not have control on the technicians, suppliers or the situations happening at Hitachi. I will NEVER PURCHASE any product from Hitachi in my life again and will recommend the readers of this review to avoid buying electronics from Hitachi.

Good one.... Superb fridge... Lot of space.... Good customer service

This is nice refrigerator ..nice cooling and faster cooling ... energy saving good .. nice space and very good product...

Got this from Sargam Electronics for a much cheaper price (54k), but excellent refrigerator. Heavier than most other brands like LG, Samsung, Whirlpool but definitely sturdy and durable as well. Happy to pay the extra bucks for the quality.

The Freezer compartment is very spacious and well placed in the refrigerator

Very poor quality and company service.. I have complained 6 time and every time the company technician comes and gives different different reason. From 9 months, I have cooling issue and its still there.I hope this reply helps others.

Received Damage Product on Side.Disappointed .

Don't make mistake of buying this refrigerator. As long as it's working, you are good. In case of any breakdown, forget about the customer service. Absolutely zero service for refrigerator segment. Escalating to the management does not help. No one responds. No one listens.

Worst fridgeLEd Light not workingThey have no light part to replaceIt is more than two monthsThey are closing complaints without repairWorst service