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WORST CUSTOMER SERVICE EXPERIENCE - NEVER PURCHASE HITACHI REFREGIRATORS
PRS (Jul 11, 2023)
on Gadgets 360
I purchased a Hitachi 466 litre Double door refrigerator few years back from Croma at Secundrabad, I was given assurance from Croma team that they would get all issues fixed within 24-48 hours. My fridge brokedown almost 25 days back on 17th June 2023, I registered a complaint with ticket number 23061908366 and I am still waiting for Hitachi team to fix the fridge (10th July 2023). Hitachi India Customer service number (+91-7567884848) is not functional and entire team is inefficient in resolving customer issues. I am shocked to see Hitachi selling products by providing such service. I had to go to Croma store multiple times seeking help, but they all are equally hopeless and helpless. I managed to get the number of Hitachi service manager (MR Sarvanan - Mob - 8886952626), he is one of the most inefficient and irresponsible customer service in-charge I ever dealt with, I have been talking to him for almost 3 weeks, He does not have control on the technicians, suppliers or the situations happening at Hitachi. I will NEVER PURCHASE any product from Hitachi in my life again and will recommend the readers of this review to avoid buying electronics from Hitachi.
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V good fridge.... Service is also good...
Pramod (Sep 29, 2019)
on Amazon
Good one.... Superb fridge... Lot of space.... Good customer service
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Nice refrigerator good quality compare to other brands
Sagar (Aug 19, 2019)
on Amazon
This is nice refrigerator ..nice cooling and faster cooling ... energy saving good .. nice space and very good product...
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Costly but sturdy, so value for money!
Atish Malik (Jun 18, 2019)
on Amazon
Got this from Sargam Electronics for a much cheaper price (54k), but excellent refrigerator. Heavier than most other brands like LG, Samsung, Whirlpool but definitely sturdy and durable as well. Happy to pay the extra bucks for the quality.
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Sanjay Saxena (Mar 8, 2019)
on Amazon
The Freezer compartment is very spacious and well placed in the refrigerator
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