Loud noice during drying and spinning of Godrej 7 kg. washing machine-
Kailasnath (Jan 17, 2019)
on Amazon
I am reproducing extract of my complaint to you for taking up the matter with Godrej and get me relief.Loud noice during drying and spinning Godrej 7 kg. washing machine-ref.invoice KA-SBLC-1004-1819 DATED 11.12.2018Add star kailasnath s Sat, Jan 12, 2019 at 9:47 PMTo: vicepresident@godrej.comReply | Reply to all | Forward | Print | Delete | Show originalFor the kind attention of Kamal Nandi.Dear Sir,I am reproducing extract of the Email sent tosmartcare@godrej.com+info@godrej.com+vicepresident@godrej.com etc.,for which I have not got an acknowledgement even till now. I requestyou to kindly get an early action taken and get me a suitablereplacement.Thanks,S.Kailasnath"Fwd: Loud noise during drying and spinning Godrej 7 kg. washingmachine-ref.invoice KA-SBLC-1004-1819 DATED 11.12.2018Add star kailasnath s Wed, Jan 9, 2019 at 9:35 PMTo: smartcare@godrej.comReply | Reply to all | Forward | Print | Delete | Show originalKind attention of Manager.At the outset I would like to introduce myself as S.Kailasnath, asenior citizen of 76 years of age living with my wife (only two of us)in a rented house.I bought Godrej 7 kg. washing machine-Eon Allure from Amazon videtheir Invoice No.KA-SBLC-1004-1819 DATED 11.02.2018 and the same wasinstalled on 24.12.2018 by Mr.Gurudatt Ballal- your Mangaloreserviceman.The machine stared to make loud sound during drying/spinning and Icalled the serviceman and he did make some adjustments tostabilize/steady the washing machine. I had taken all precaution tospread the cloth evenly.However the machine continued to make sound. I had to stop operatingthe machine in the middle.I therefore called the mechanic who used to service my earlierWhirlpool washing machine for 14 long years. After detailed inspection/ adjustments to stabilize/steady the machine he also found that theloud sound continued to occur. He suggested that there is an inherentfault/defect in the machine and suggested that I should return themachine and get a suitable replacement.In this connection, I would to like mention that the Whrilpool washingmachine gave us 14 long years satisfactory service only with some rareand minor problems.I bought the Godrej washing machine only to support our indigenous industry.I request you to kindly get me a replacement at the earliest since weare in the habit of washing clothes on a daily basis.Thanking you,Yours faithfully,S.Kailasnath
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