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Bad AC and Worse Customer Service - Pls don't buy
Vanbawi Thabik (May 17, 2022)
on Gadgets 360
I purchased Godrej 2 ton split AC on April 6, 2022. They told me that a free one time service will be provided and one year warranty is also there. Just one month after purchase on May 14, 2022 my AC stopped working. No cooling, nothing. As per their promise and warranty, I called the shop from where i purchased the AC. The shop then told me to talk with the service center and gave me the service centre number. I talked with the service centre and the centre asked me to talk to the admin and gave her number. And again i talked with the admin and she told me to talk to the service center again. Likewise I kept talking and talking with all of them four/five time each but till now {April 17, 2022} no service is provided. My AC is still not working. They do not care about the customer at all. Their warranty meant nothing, and their one free service meant nothing.
Now, I have decided to never contact Godrej ever again. Contacting them brings you only angers nothing else. Their AC is bad and their customer service is worse. Better to have nothing to do with Godrej especially in Delhi.
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Putul Arya Arya (Jul 8, 2020)
on Flipkart
Classy product
But godrej service is not good
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Flipkart Customer (Jul 8, 2020)
on Flipkart
Recommend to buy
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Flipkart Customer (Jul 8, 2020)
on Flipkart
The person who came for installation was not properly trained and they demand extra money without any reason
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Vinay Kumar (Feb 8, 2021)
on Flipkart
It's not fully installed by the company till today
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