[Update] PlayStation Network Back Online After Massive Outage That Removed Access to Online Store and Games

The outage is affecting users on PS5, PS4, PS3, PS Vita, and those attempting to connect with PSN services on Web and other platforms.

Written by Manas Mitul | Updated: 1 October 2024 17:22 IST

[Update] PlayStation Network Back Online After Massive Outage That Removed Access to Online Store and Games

Photo Credit: Sony

PlayStation Network is down across different platforms

Highlights

Sony’s PSN Service Status page confirmed the outage on Tuesday
Several games are stuck on launch screen
PlayStation Store and PS Plus services are inaccessible

PlayStation Network services are down across all platforms, preventing players from accessing PSN features, PlayStation Store, and several games. Affected users can't sign in to their PSN account or go online. PlayStation Plus services are down, as well. Sony confirmed that some PlayStation Network services were experiencing issues. The outage is affecting users on PS5, PS4, PS3, PS Vita, and those attempting to connect with PSN services on Web and other platforms.

PSN Goes Offline

Sony's PSN Service Status page confirmed the outage on Tuesday, 6:51AM, with Account management, Gaming and social, and PlayStation Store services impacted. “You might have difficulty launching games, apps or network features. We're working to resolve the issue as soon as possible. Thank you for your patience,” the page explained.

Update: PlayStation Network is now back online, with the PSN Service Status page confirming that services are up and running. Players should now be able to access their PSN account, gaming and social features, and the PlayStation Store.

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Gadgets 360 was able to confirm that the PlayStation Network was back online, with various online services running on the PS5. PlayStation users in different regions should soon be getting back access to PSN services. The outage, which was confirmed in the early hours of Tuesday, lasted several hours, restricting access to network services. Sony, however, has not yet confirmed the reason behind the global outage.

PlayStation Network Service Status now shows services are back online after hours of outage
Photo Credit: Screenshot - Manas Mitul

Gadgets360 can confirm the PSN network outage is affecting users in India, as well. At the time of writing, PlayStation Store and PSN account remain inaccessible. On the PS5, launching the PlayStation Store gives the message: “Can't load. Something went wrong, Please try again later.”

Several games remain stuck at the opening screen when launched and checking PlayStation Network status in Settings opens up the same Web page confirming network issues. The PSN account also remains Offline, and PS Plus services do not launch either.

While multiplayer games are down, some offline games can be launched. Single-player games that need to connect to PSN, however, are also inaccessible.

It is unclear what led to the PlayStation Network going down globally. Sony is working to bring its services online, but it's unclear how long it would take for the issues to be fixed. We'll update the story with any further developments.

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Further reading: PlayStation Network, PSN, PS5, Sony, PlayStation, PlayStation Store, PS4

Manas Mitul

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In his time as a journalist, Manas Mitul has written on a wide spectrum of beats including politics, culture and sports. He enjoys reading, walking around in museums and rewatching films. Talk to Manas about football and tennis, but maybe don’t bring up his video game backlog. More