This product does not require installation. The features of the product are presented in the user manual that comes with it. Hence, the manufacturer does not provide on-site installation or demo for the product. In case of any queries about the installation or the features of product, kindly call us at 1800 208 9898 or (080) 49400000 for assistance.
Incase of any backup issue , Product is collected from customer end and tested for backup time . It is replaced if found faulty.
Warranty of the product is limited to manufacturing defects only.
Not Covered in Warranty
Physical damage
Warranty does not cover any external accessories (such as battery, cable etc), damage caused to the product due to improper installation by customer.
Warranty Service Type
Incase of any defect in the product , the customer needs to register a service call at luminous toll free number 18001033039. Engineer visits in 24-48 hours and gives resolution.