Home
Apps
Apps News
Twitter Account Suspensions Can Now Be Appealed Within the App

Twitter Account Suspensions Can Now Be Appealed Within the App

By Indo-Asian News Service | Updated: 3 April 2019 10:48 IST

Highlights

Earlier, users needed to fill an online form to appeal Twitter's decision
Sometimes we don't have full context and can make mistakes: Twitter
In-app feature will cut down response time by 60 percent, Twitter claimed

Twitter will now allow users, suspended for violating its guidelines, appeal the decision directly within its platform.

Earlier, users whose accounts were frozen needed to fill an online form to appeal Twitter's decision and the response time varied from a few hours to over a week.

"We move quickly to enforce our rules but sometimes we don't have the full context and can make mistakes," the company tweeted late on Tuesday.

Twitter claimed the new in-app feature will cut down response time by 60 percent.

"We added a way for people to appeal our decision in the app and have been able to get back to people 60 percent faster than before," it said.

Twitter can suspend accounts for being fake, abusive, threatening or for spamming or impersonating someone.

Twitter is also considering to label tweets that violate its rules but which should remain on the platform because they're in the public interest.

In an interview with The Washington Post last week, Vijaya Gadde, Twitter's Head of Legal, Policy and Trust, said Twitter is working on how to label tweets that violate the company's abuse terms.

Comments

For the latest tech news and reviews, follow Gadgets 360 on X, Facebook, WhatsApp, Threads and Google News. For the latest videos on gadgets and tech, subscribe to our YouTube channel. If you want to know everything about top influencers, follow our in-house Who'sThat360 on Instagram and YouTube.