Amex Pay Mobile Payments Solution Launched in India: How to Use

Amex Pay Mobile Payments Solution Launched in India: How to Use
  • It works with contactless and NFC-based payments
  • The feature is accessible via the Amex Android and iOS app
  • It works even for Amex cards that are not contactless

American Express on Monday announced the launch of Amex Pay mobile payment service in India. The service allows American Express card users to make QR code-based and contactless payments through the Amex mobile app. The feature works with most issued, non-cancelled American Express credit and charge cards; American Express Prepaid Cards, Virtual Accounts, Corporate Purchasing Cards and Corporate Meeting Cards are not eligible for Amex Pay. Additionally, the card does not need to be contactless to use Amex Pay.

The feature is currently available on Android devices with NFC functionality running Android 4.4 Kitkat or higher, and iOS devices with version one older than the current one: it will run on iOS 11.2.6 instead of iOS 11.3. Contactless payments via Amex Pay are not supported on iOS. Additionally, the device should be capable of reading QR codes using the camera app, in order to carry out QR code-based transactions.

To register for Amex Pay, log into your American Express account on the Amex Mobile app on Android or iOS. Next, select Register with Amex Pay, provide the required permissions, and enter the One Time Password (OTP) to complete the verification. To make QR-based payments, click on Pay with Bharat QR, scan the relevant code, enter and confirm the amount, and enter the card's PIN to complete the transaction.

For making NFC-based contactless payments, ensure that NFC is on, the device is set up, and Amex Pay is the default tap and pay service. To proceed, hold your smartphone close to the payment terminal to complete the transaction. As we mentioned, contactless payments won't work with iOS devices.

"You can use Amex Pay to make contactless purchases with your eligible Android device wherever American Express contactless payments are accepted. Just look for the contactless symbol at check-out. You can make a payment using the QR functionality wherever you see the American Express logo on a Bharat QR sticker," says American Express in Amex Pay's FAQ section.

Previously, Samsung Pay was launched in India last year with support for eligible American Express credit and charge cards.


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