Gemini in Gmail App Adds Contextual Smart Replies Feature for Google Workspace Users

The Gemini-powered contextual smart replies feature in the Gmail app is available on both Android and iOS.

Written by Akash Dutta, Edited by Siddharth Suvarna | Updated: 27 September 2024 14:55 IST

Gemini in Gmail App Adds Contextual Smart Replies Feature for Google Workspace Users

Photo Credit: Google

The contextual smart replies feature will let users generate a detailed response instead of a single line

Highlights

The Gemini feature will suggest detailed contextual replies to emails
The smart replies feature was first introduced in Gmail in 2017
Google recently introduced AI-powered Gmail Q&A feature

Gemini in the Gmail app is getting a new feature which will let users quickly respond to emails with the power of artificial intelligence (AI). Dubbed contextual smart replies, the feature allows users to respond to incoming emails with detailed replies. The AI can process the content of the email and contextually generate a reply. Notably, the smart replies feature was first introduced in 2017, but it only generates a short one-liner response. This feature is only available to Google Workspace users, and free users of the platform will not see it.

Gemini in Gmail Gets Contextual Smart Replies Feature

Replying to emails can be a time-consuming proposition, especially if someone gets a large volume of them on a daily basis. Google first released a solution for the problem with smart replies in 2017, which used machine learning to show three choices of replies to an email. However, these were short one-line responses which often did not contain any critical information the user might have to add.

Gmail contextual smart replies feature
Photo Credit: Google

In a blog post on Thursday, the Mountain View-based tech giant announced contextual smart replies, which is an upgrade of the 2017 feature. It uses Google's native Gemini AI models to generate contextually aware replies that users will see once they enter the email page.

After initiating a reply, users will see multiple reply suggestions appear at the bottom of the screen. Users will see the first few words of the title and the content. Once selected, AI will generate a full reply to the email that can be multiple paragraphs long and contains all the information the sender is seeking. This message can then be edited to add more information or sent as it is.

This feature is currently being rolled out to Google Workspace users with Gemini Business, Enterprise, Education, or Education Premium add-ons. The feature will also be available to users with the Google One AI Premium subscription. Notably, this is an app-based feature and is available on both Android and iOS.

Comments

For the latest tech news and reviews, follow Gadgets 360 on X, Facebook, WhatsApp, Threads and Google News. For the latest videos on gadgets and tech, subscribe to our YouTube channel. If you want to know everything about top influencers, follow our in-house Who'sThat360 on Instagram and YouTube.

Further reading: Gemini, Gmail, AI, Artificial Intelligence, Apps, Android, iOS

Akash Dutta Email Akash Dutta

Akash Dutta is a Senior Sub Editor at Gadgets 360. He is particularly interested in the social impact of technological developments and loves reading about emerging fields such as AI, metaverse, and fediverse. In his free time, he can be seen supporting his favourite football club - Chelsea, watching movies and anime, and sharing passionate opinions on food. More